Privacy Policy

Last updated: January 2026


Presenta Nova d.o.o. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Croatian and EU laws.

Company Information (Data Controller)


Presenta Nova d.o.o.

Livanjska 9, 10 000 Zagreb, Croatia (EU)

VAT ID (OIB): HR22441920890

Court Reg. No.: 080446080

Website: www.presenta-nova.com

Email: info@presenta-nova.hr

Phone: +385 1 6524 048

What Is Personal Data?


Personal data is any information that can directly or indirectly identify a person, such as:


  • Name and surname
  • Company name
  • Company VAT number
  • Address
  • Phone number
  • Email address
  • IP address


Anonymous data that cannot identify a person is not considered personal data.


What Personal Data We Collect


3.1 Website registration and inquiries


When you register on our website or send an inquiry, we may collect:


  • Name and surname
  • Company name
  • Company VAT number
  • Address
  • Phone number
  • Email address


Registration and inquiries are voluntary. No online payments are made on our website. If you do not provide this data, we may be unable to respond to your inquiry.


3.2 Newsletter subscription


When you subscribe to our newsletter, we collect:


  • Name
  • Email address


Purpose and Legal Basis of Processing


We process personal data only when legally permitted and for clear purposes:


  • Responding to inquiries
  • Business communication
  • Sending newsletters (with your consent)
  • Marketing and promotion of our products/services
  • Improving our website and services
  • Fulfilling legal obligations


Legal bases:


  • Your consent
  • Legitimate business interest
  • Legal obligations


We will inform you if we intend to use your data for new purposes.


Cookies and Analytics Tools


Our website uses cookies and similar technologies.


5.1 Analytics and marketing tools


We use: Google Analytics, Meta (Facebook & Instagram), LinkedIn, YouTube.

These tools may collect anonymous information such as:


  • IP address
  • Browser type
  • Visited pages
  • Date and time of visit


You can manage or disable cookies through your browser settings.


Social Media Plugins​


Our website may include content or links from Facebook, Instagram, LinkedIn, and YouTube. When interacting with these platforms, your data is processed according to their privacy policies. We recommend reviewing their policies separately.


Data Sharing with Third Parties


We do not sell your personal data. We may share data only:


  • When required by law
  • With trusted service providers (e.g., IT, hosting, analytics), strictly for original purposes
  • When necessary to operate our business


All partners must comply with GDPR and data protection rules.

Data Retention​


We keep personal data only as long as necessary for the stated purpose, or as required by law.

After this period, data is deleted or anonymized. Newsletter data is stored until you unsubscribe.


Data Security​


We apply appropriate technical and organizational measures to protect your data, including:


  • Secure servers
  • Access restrictions
  • HTTPS encryption


No online system can be 100% secure.


Your Rights (GDPR)​


You have the right to:


  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing (especially marketing)
  • Withdraw consent at any time
  • Request data portability


Contact us: info@presenta-nova.hr

You also have the right to file a complaint with the Croatian Personal Data Protection Agency (AZOP).

Children’s Data


Our website and services are intended for business users. We do not knowingly collect data from persons under 18.


Changes to This Privacy Policy


We may update this Privacy Policy occasionally. All changes will be published on our website with the updated date.


Contact


For questions or requests regarding personal data protection, contact: info@presenta-nova.hr